The life of a Customer Service personnel is always filled with fun and excitement. While I've never once mentioned what I was working as, I have now ;)
It's a job which always demands you to be in your utmost spirits, because you never know when a pile of work will come crashing down on you.
At the same time, it demands your attention to details, challenging your hearing to people whose voices are too soft (or that their phones are just not good ._.) and your quick ability to access information desired.
Just 5 weeks, and it has already passed by so quickly. In less than 24 hours, my first job ends, and I say farewell to my first group of colleagues.
Bitter sweet memories, I must say! Everyday brought new surprises which I would never expect.
Even more interestingly, I have to hound people everyday to tell me how I should complete a certain task :P Fortunately for me, they are patient enough! I definitely appreciate their efforts.
Work load was always an interesting matter that one can never understand how it, well, works.
Starting off with some work lets people feel that it's not too difficult, still going smoothly.
When one day, you receive a pile of things to do, it always instantly becomes a living nightmare, trying to finish off as many things in the 8 hours as possible.
Hey, 8 hours is definitely not enough for some of my colleagues! It's a killer seeing the things they're doing non-stop...
But after that, the instant you pass that phase of living through hell, you seem to desire for more workload.
Then, when any of the days gives you tiny workloads, you begin to rot in an area, hoping for work to fall on you to do. Then you finish any that comes your way within minutes. And wait... again.
How interesting it is, that we desire more work, when we have less to do, yet go crazy and depressed over a massive load of things to do. How do people find an equilibrium, then?
That's just part of my experience at work. It's always so fun to speak about what happens! New things popping up...
And this continues, into part II!
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